House rules

your well-being in the focus

 

We wish you a pleasant stay at Rixhouse. If you have any questions or wishes, please contact the reception. In order for all guests to feel comfortable, mutual consideration is necessary. Please therefore observe the following house rules and  all conditions for peaceful coexistence.

 

    1. We are a non-smoking hostel. Smoking in the whole house and any handling with open fire is strictly forbidden. In case of violation we charge 200,00 € increased cleaning costs, which have to be paid on the spot.
    2. The fire prevention regulations – see separate notice on the corridors – must be observed. Please report any damage or malfunctions to the management immediately. Please inform yourself about the fire extinguishing regulations and the handling of the fire extinguishers as well as the location of the escape routes.
    3. Anyone who negligently triggers the fire alarm system through cigarette smoke or other handling of fire or smoke (smoke detector on the ceiling) or misuses the manual call points must bear the full follow-up costs of the automatic fire brigade deployment. The same applies to damage and costs caused by manipulation or attempted manipulation of the smoke detectors.
    4. Please observe the instructions for use and safety of the lift. In case of fire, the lift must not be used.
    5. For safety and hygienic reasons, the preparation of warm food and beverages in the living rooms or bedrooms is not permitted. A kitchenette is available on the 2nd floor for the preparation of hot water, which can be used around the clock.
    6. When leaving the room, please turn off the lights, close the windows and turn off the heating.
    7. Noise should be avoided. In the time from 22.00-6.00 o’clock everyone has the right to sleep at night. It is pointed out that against offences measures can be taken against the causer up to the termination of the lodging contract.
    8. With regard to sleeping times, the use of showers during the night hours (22.00-6.00 hrs) should be avoided as far as possible.
    9. It is expressly forbidden to slide on stair railings, to sit on window sills and to exceed window sills as well as outside railings. The outside staircase serves exclusively as an escape route and may only be used to save lives.
    10. Bringing alcohol and other drugs into the hostel is strictly forbidden. The hostel management reserves the right to confiscate alcohol and other drugs stored in the rooms for the duration of the stay. Accompanying persons of groups have an exemplary function.
    11. It is not allowed to bring any kind of weapons and illegal drugs into the hostel and to use them.
    12. Guests can check in daily from 14:00 to 21:00. The overnight stay of persons not belonging to the hostel is strictly prohibited.
    13. Check out until 11.00 a.m.
    14. When checking out, please take off your bed linen and hand it in at the reception. The key card must also be handed in at the reception desk.
    15. If the key card is lost, a replacement fee of € 5.00 must be paid.
    16. For the duration of your stay, you are responsible for keeping and securing your own belongings. The hostel is not liable for damage, loss, theft and vandalism.
    17. The keeping and bringing of animals is not permitted in the hostel.
    18. It is forbidden to pursue one’s own economic purposes within our hostel.
    19. The hostel management exercises the house right. In urgent cases, the hostel management allows itself to enter the rooms in order to exercise the house rules, in order to arrange necessary things. In case of disturbance of the house peace or violation of the house rules, the hostel management is authorized to take appropriate measures to restore order. Hostel reprimands can be issued after repeated warnings or in the case of gross violations of the house peace. Compensation is excluded in this case.
    20. The operation of radios in the house is not desired. Radios, loudspeakers, CD-players etc. can be collected by the hostel management at any time as a precaution until departure.
    21. In case of sexual harassment and coercion, racist statements and racist behaviour, disciplinary measures will be taken and the act may be reported to the police.
    22. For security reasons, the hostel’s central lounges and corridors are under video surveillance. Legal notice: Place of performance and jurisdiction is Berlin. For all disputes arising from the contractual relationship, the complaint must be filed with the court responsible for our headquarters (Berlin). We are also entitled to sue in the guest’s home country. German law applies exclusively, even if the guest has his main residence abroad.

Rixhouse Hostel
Richardstraße 1
12043 Berlin
Email: info@rixhouse.de
Phone: +49 (0) 30 68 08 57 57